Shipping Information
Every product is made to order. Here’s how your timeline breaks down:
- ⏳ 24 hours: Order held for potential cancellation
- ⚒️ 2–4 days: Production & quality check
- ✈️ Shipping estimates:
- Europe: 3–7 business days
- USA & Canada: 7–12 business days
- Rest of World: 10–20 business days
🚚 Shipping Costs
|
Region |
Shipping Fee |
|
Europe |
✅ Free shipping (included in price) |
|
USA & Canada |
4.90€ flat rate – Free over 70€ |
|
Rest of World |
6.90€ flat rate – Free over 70€ |
All orders are shipped from France in plastic-free, low-impact packaging, using carbon-neutral delivery methods whenever possible.
💌 Need Help?
Email us any time at care@soworn.com. We're happy to assist you.
Thank you for supporting ethical, made-to-order fashion.
Returns
Returns Policy – Thoughtful, Transparent, Sustainable
At Soworn, every piece is made just for you — only after you place your order. We don’t hold excess inventory, because protecting our planet starts with reducing waste.
🌟 Why Our Policy Is Different
- Every item is made-to-order, which reduces overproduction and waste
- We save up to 2,700 liters of water per item compared to conventional methods
- Ethical production & fair labor conditions
- One tree is planted for every item you purchase
✉️ Cancellations & Replacements
✅ Free Cancellation Within 24 Hours
Changed your mind? You can cancel your order within 24 hours of purchase, as long as production hasn't started. Simply email us at care@soworn.com.
✅ Free Replacements If:
- The item arrives with a printing error (our fault)
- The item is damaged (must be reported within 48 hours of delivery)
❌ What We Cannot Accept
We are unable to offer returns or exchanges in these cases:
- Once production has started (after 24 hours)
- If the wrong size or color was chosen by mistake
- If the item was damaged due to misuse or improper care
💼 If Your Item Doesn't Work for You
Instead of returning, consider sustainable alternatives:
- Donate it – We can help connect you with a local charity
- Gift or resell through your community
- Get 20% off your next order – just email us to request this
💌 Need Help?
Email us any time at care@soworn.com. We're happy to assist you.
Thank you for supporting ethical, made-to-order fashion.